Nabi vs Fresha
Fresha brings clients for a fee. Nabi answers the ones who call you.
Salons and spas on Fresha get a booking page, payments and a marketplace listing. What they do not get is anyone picking up the phone. Here is how the two compare, including where Fresha is the better fit.
The difference
Your phone number, answered. Your sales, not shared.
Fresha's model is a marketplace: the software is free and Fresha charges fees on new clients it brings you and on payments. Nabi charges a flat monthly subscription and never takes a percentage of your sales. Payments run through your own Stripe account at Stripe's rates.
- Booking page and calendar
- Both
- Marketplace listing
- Fresha
- Answers the phone
- Nabi, in six languages
- Reminders and confirmations by text
- Nabi, from your number
- Percentage of sales
- Fresha on marketplace clients; Nabi never
- Payments
- Fresha's processing, or your own Stripe with Nabi
What Fresha does well
If new clients from a marketplace are your growth, Fresha earns its fee.
Fresha's marketplace is real and large, especially for salons, and its software is polished. Nabi does not run a marketplace. Our clinic directory is small and held back from search while we grow it.
- Nabi's gift cards, packages and memberships cover the same ground as Fresha's.
- Nabi imports Fresha's client CSV directly; our team helps with the move.
- Nabi's booking page is yours alone, with no competing salons beside it.
The phone
The call during a colour is a booking Fresha never sees.
Nabi answers it, quotes the service with the right tier, books the stylist the caller asked for and texts the confirmation. If the caller wants a person, they get one. Everything lands in the same calendar the desk is looking at.
- Caller
Do you have anything Saturday for a cut with Ana?
- Nabi
Ana has Saturday at 11:30 am and 3:00 pm. Which would you like?
- Caller
3:00, thanks.
- Nabi
Booked, Saturday 3:00 pm with Ana. Confirmation coming by text.
Questions clinics ask
- Can I move my Fresha clients over?
- Yes. Export them as a CSV from Fresha and upload it; Nabi matches the columns and flags duplicates. Our team helps as part of set-up.
- Is this comparison fair?
- We built it from Fresha's public pricing and materials and from conversations with salon owners. If something here is wrong, email hello@nabiai.tech and we will fix it.
Resources
Your front desk, handled.
See Nabi answer a call, book the visit and hand off to your desk, for a clinic like yours.