Nabi vs Jane
Jane keeps the calendar. Nabi keeps it and answers the phone.
Many clinics we talk to run on Jane and like it. The question they ask is what happens to the call that comes in while the desk is busy, or after six. This page is our honest answer.
The difference
An answering layer bolted on still books into someone else's calendar.
Clinic software with an answering service in front of it means two systems, two logins and a hand-off in the middle, where the booking can go wrong. Nabi is one system: the receptionist and the calendar are the same product, so what the AI promises on a call is what the desk sees a second later.
- Calendar, charts, booking page
- Both
- Answers the phone
- Nabi, in six languages
- Reminders and confirmations by text
- Nabi, from your clinic's number
- Books on the call
- Nabi, into the same calendar
- Deposit on the call
- Nabi, through your Stripe
- Fills a cancelled slot
- Nabi, from the waitlist, by text
What Jane does well
We say this out loud: Jane is mature clinic software.
Jane has years of charting, billing and insurance work behind it and a large community of clinics. If your clinic's problem is not the phone, Jane may be the right tool. Our pages do not pretend otherwise.
- Nabi's claims tracking covers ICBC and WorkSafeBC; submission is still done on the insurer's portal.
- Nabi's charting is SOAP notes with templates and dictation, not a full EMR.
- Nabi is new. We set each clinic up ourselves and ship fixes fast because we have to.
Moving
Your Jane export imports in an afternoon. And exports back out.
Export your clients from Jane as a CSV and upload it; Nabi matches the columns. If you leave, one button downloads everything with the client and appointment files laid out so Jane can import them. Nothing is held hostage.
- Day 1Client list exported from Jane. Uploaded to Nabi.
- Day 1Services and practitioners entered with us on a call.
- Day 2Test calls. Policies and reminders switched on.
- Day 3Phone forwarded. Jane cancelled when you are sure.
Questions clinics ask
- Can I keep Jane and add Nabi for the phone?
- Nabi books into its own calendar, so running both means two calendars and a desk checking both. We would rather set you up properly than sell you a second system.
- Is this comparison fair?
- We built it from Jane's public materials and from conversations with clinic owners. If something here is wrong, email hello@nabiai.tech and we will fix it.
Resources
Your front desk, handled.
See Nabi answer a call, book the visit and hand off to your desk, for a clinic like yours.