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For med spas

One laser, one room, one deposit. Counted.

A med spa's calendar is people, rooms and machines at once, and a no-show on a 90 minute treatment hurts. Nabi books what is really free and takes the deposit before the caller hangs up.

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NabiCalendarClientsInboxBillingChartsInventoryReportsPageBS
Thursday, October 23DayStaffWeekRooms
RKR. KwonNurse injector
MVM. VegaAesthetician
DOD. OyelaranLaser tech
9am
Neuromodulator30 min · $340
Laser45 min
10
IPL1 of 1 held
11
12pm
Waitlist2 clients
1
2
Hydrafacial60 min · $189Booked by phone

Capacity

A machine held at 10:00 cannot be promised at 10:00 again.

Rooms and equipment are resources on the calendar. When Nabi offers a time it has checked the injector, the room and the device, so two clients are never booked on one laser, and back-to-back treatments can share a room when you allow it.

  • Consultations and treatments as separate services with their own lengths.
  • Only providers certified for a treatment are offered for it.
  • Add-ons and tiers priced per service, quoted on the call.
What a slot checksIllustrative
Provider
Certified, working, not booked
Room
One of two treatment rooms free
Device
The one IPL unit free
Turnaround
Provider's clean-up minutes respected
Policy
Deposit required for this service

Deposits

Taken during the call. Waited for. Confirmed.

When a service needs a deposit, Nabi texts the link while the caller is still on the line and holds the time until they pay. A late cancellation or a no-show is charged under the rule you set, through your own Stripe account.

A deposit on the callIllustrative
  1. 0:50Caller picks Thursday 2:00 pm for a treatment that needs a $100 deposit.
  2. 0:55Payment link texted. Time held.
  3. 1:40Deposit paid. Booking confirmed, confirmation texted.
  4. ThuClient arrives. Deposit applied to the visit at checkout.

The record

Memberships, packages, photos and the chart.

Sell a package of sessions and redeem them as visits happen. Run a membership with its monthly credits. Keep before-and-after photos on the client, viewed on a neutral dark ground so the comparison is honest, and chart each visit with a template.

  • Gift cards sold online and at the desk.
  • Retail with stock, lots and purchase orders.
  • Reviews requested after a visit, routed to Google when they are good.
A package, redeemedIllustrative
do i still have sessions left on my package?
Yes, 3 of 6 left. Your next is Thursday 2:00 pm with R. Kwon. Want me to book the one after at the same time?
yes two weeks later
Booked: Thursday the 12th at 2:00 pm. That will be session 5 of 6.

Questions clinics ask

Can Nabi answer treatment questions?
It answers from the facts and articles you give it about your services, prices and preparation, and hands anything clinical to your team.
Do you take a percentage of what we sell?
No. Payments run through your own Stripe account at Stripe's rates. Nabi never takes a cut of sales.

Solutions

Your front desk, handled.

See Nabi answer a call, book the visit and hand off to your desk, for a clinic like yours.