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Nabi
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AI receptionist

Picks up on the first ring. Books on the same call.

Nabi answers your clinic's phone in about half a second, in the caller's language, and books into the calendar your desk already runs on.

Book a demoHow it works
NabiCallsSample data

Inbound call

Priya N.

Massage, this week

Nabi is on the line0:38

Earlier today

  • Jordan M.Physiotherapy, initial2:14 pmBooked
  • Sam T.Asked about parking1:40 pmAnswered
  • +1 604 555 0188Insurance question11:02 amHanded to you

Transcript

    The call

    It knows your menu, your hours and who does what.

    Nabi reads the services, prices, practitioners and hours you set in Settings. It quotes the right length, offers only people certified for the service, and never promises a time that is not actually open.

    • Checks live availability before offering a time, including rooms and equipment.
    • Books, moves and cancels real appointments, with your cancellation rules applied.
    • Takes a card or a deposit during the call when your policy asks for one.
    A Tuesday evening, 7:52 pmIllustrative
    1. Caller

      Hi, I'd like a 60 minute massage this week, any evening.

    2. Nabi

      I can do Thursday at 6:30 pm with Baohui, or Friday at 5:00 with Mandish. Which works?

    3. Caller

      Thursday. And I'm flexible that day if it helps.

    4. Nabi

      Noted. You're booked Thursday at 6:30 pm. I'll text the confirmation to this number now.

    Reaching a person

    Say "person" and it hands over.

    A caller can ask for a person at any time, or press 0. When your desk is open Nabi puts them through; when it is closed it takes a message and flags the thread for the morning. Anything it cannot help with, it hands off rather than guessing.

    • Hand-offs land in the Inbox with the transcript and what the caller wanted.
    • Nabi says it is an AI assistant at the start of every call.
    • It never invents a service, a price or a time.
    What your desk seesIllustrative
    1. 7:52 pmCall answered. Caller asked for an evening massage.
    2. 7:53 pmBooked Thu 6:30 pm with Baohui, marked flexible that day.
    3. 7:53 pmConfirmation text sent. Reminder scheduled for Wednesday.
    4. 8:40 amFront desk reads the transcript in the Inbox. Nothing to do.

    Languages

    English, Korean, Chinese, Japanese, Hindi and Vietnamese.

    Nabi takes the call in whichever of these the caller speaks and writes the thread up in English for your desk, so a clinic with one language at reception can book clients in six.

    On the phoneIllustrative
    Answer time
    About half a second
    Languages
    English, Korean, Chinese, Japanese, Hindi, Vietnamese
    Hand-off
    Say "person" or press 0, any time
    After hours
    Books as usual; messages flagged for the morning
    Where
    Canada and the United States

    Questions clinics ask

    Does it sound like a robot?
    It sounds like a calm receptionist who is never in a hurry. Book a demo and call the line yourself; that is the honest test.
    What if the caller wants someone specific who is full?
    Nabi offers that person's next opening, another practitioner certified for the service, or the waitlist. If a client on that day said they were flexible, Nabi can ask them by text to move and fit the caller in.
    Can it make outbound calls?
    Not yet. Nabi answers calls; confirmations, reminders and waitlist offers go out by text.

    Product

    Texting and inboxConfirmations, reminders and links, beside every call in one Inbox.Online bookingYour own booking page, with deposits and a waitlist.Clinic dashboardCalendar, clients, charts, billing and reports.How it worksFrom the first ring to the confirmed visit.

    Your front desk, handled.

    See Nabi answer a call, book the visit and hand off to your desk, for a clinic like yours.

    Book a demoRead the FAQ